100% Managed & Supervised DRaaS service
Antivirus / Antimalware / Firewall
Mail Security | Antispam
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Keep your data safe
DATA SECURITY IS IMPORTANT.
This security measure uses the Twofish encryption algorithm. This 256-bit encryption algorithm is unbreachable. To this day, no fault has ever been detected in this algorithm.
Encryption is the operation by which data is secured. Recovery requires your encryption key, known only by you. Even our technicians cannot decipher or access your data.
The secured online transmission between the customer and the data center is called the "SSL-encrypted connection". It is the second encryption made at the source (your computer / server) to our data center, thus ensuring complete confidentiality of your backup.
IT Security Procedures
Our organization follows the strictest information technology security procedures which comply with, among others, the guidelines set by the professional order for notaries.
Datacenter (SBackup - MedicBackup - LT/ProBackup) Your data is sent to our main data centre in Trois-Rivières (Quebec) with a 99.99% uptime SLA.
Data Storage - History - Retention
Our SBackup and MedicBackup services offer 60-day and 90-day default retention periods, respectively. The default retention period can be extended to 180 days for an additional fee. Office 365 Backup offers unlimited retention. Replica offers 3-month retention locally (on the Replica appliance) and 5 recovery points in a Canadian Cloud.. With LTBackup and ProBackup, your data is stored according to the retention period chosen upon installation.
Replica : IT Cloud has partnered with Centurylink via StorageCraft, located at Century Link’s TR3 in Markham, ON (Canada).
Office 365 Backup : The data are stored in Canada (Microsoft Azure Central data center).
PRIVACY AND PERSONAL INFORMATION PROTECTION POLICY.
Our Client list
This list is strictly confidential. No partner or third party has access to this list.
Collection of personal information
Collection of personal information is limited to a strict minimum for the purposes of registration and correspondence.
Your personal information is protected against all unauthorized access attemps. All your information is encrypted along with your files. Your identity as well as your data are protected against security breaches. The solid structure has been tried and tested. All of our technicians have signed confidentiality agreements and have no criminal records.
Simplify cloud with your business continuity and productivity applications
Cloud Backup products for MSP
Office 365 Backup
Cloud Backup services 100% managed and supervised - CBaaS
Mail security | Antispam
Antivirus - Cloud Security for MSP
We also offer specialized solutions designed to meet the needs of different professional associations and corporations.
Recovery Plan service 100% managed and supervised - DRaaS
Authorized provider to offer its external technology-based file storage service to notaries.
Office 365 Backup
Personal information protection policy
Microsoft Office 365
Terms and conditions
ITCloud.ca is an Authorized Microsoft Multi-Tier distributor for CSPs, a NinjaRMM, Letsignit, Zerospam and Bitdefender Cloud Distributor in Canada. They have also been distributing their own managed and supervised cloud backup solutions for 15 years. Born in the cloud, ITCloud.ca was established in 2005 to provide cloud backup services in the form of supervised cloud solutions to Canadian MSPs. Boasting a network of over 1000 partners-resellers country-wide and tens of thousands of daily backups, this organization is among the top service providers of secured cloud backup and AV solutions as well as Microsoft cloud services in Canada. IT Cloud Solutions also stands at the forefront of the IT scene in terms of infrastructure and security. With ITCloud.ca, MSPs across Canada can combine Business Continuity and Productivity in one single place!
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