100% Supervised DRaaS service
Antivirus / Antimalware / Firewall
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Keep your data safe
DATA SECURITY IS IMPORTANT.
This security measure uses the Twofish encryption algorithm. This 256-bit encryption algorithm is unbreachable. To this day, no fault has ever been detected in this algorithm.
Encryption is the operation by which data is secured. Recovery requires your encryption key, known only by you. Even our technicians cannot decipher or access your data.
The secured online transmission between the customer and the data center is called the "SSL-encrypted connection". It is the second encryption made at the source (your computer / server) to our data center, thus ensuring complete confidentiality of your backup.
IT Security Procedures
Our organization follows the strictest information technology security procedures which comply with, among others, the guidelines set by the professional order for notaries.
Your data is sent to our main data center in Trois-Rivieres (Quebec) with a 99.99% uptime SLA. Your data is then securely replicated and transmitted to two separate data centers located in Canada.
Data Storage - History - Retention
Our SBackup and MedicBackup services offer 60-day and 90-day default retention periods, respectively. The default retention period can be extended to 180 days for an additional fee. Replica offers 1 year of retention unlimited with Office 365 Backup. With LTBackup and ProBackup, your data is stored according to the retention period chosen upon installation.
Data center (Replica and Office 365 Backup)
IT Cloud has partnered with Centurylink via StorageCraft, located at Century Link’s TR3 in Markham, ON (Canada).
PRIVACY AND PERSONAL INFORMATION PROTECTION POLICY.
Our Client list
This list is strictly confidential. No partner or third party has access to this list.
Collection of personal information
Collection of personal information is limited to a strict minimum for the purposes of registration and correspondence.
Your personal information is protected against all unauthorized access attemps. All your information is encrypted along with your files. Your identity as well as your data are protected against security breaches. The solid structure has been tried and tested. All of our technicians have signed confidentiality agreements and have no criminal records.
Simplify cloud with your business continuity and productivity applications
We also offer specialized solutions designed to meet the needs of different professional associations and corporations.
Cloud Backup product for MSP
Office 365 Backup
Cloud Backup services 100% managed and supervised - CBaaS
Recovery Plan service 100% managed and supervised - DRaaS
Antivirus - Cloud Security for MSP
Exchange / Outlook
Mooc Office 365 - E-Learning
Authorized provider to offer its external technology-based file storage service to notaries.
ITCloud.ca is an Authorized Microsoft Multi-Tier distributor for CSPs and a Bitdefender Cloud Distributor in Canada. They have also been distributing their own supervised cloud backup solutions for 14 years. Born in the cloud, IT Cloud was established in 2005 to provide cloud backup services in the form of supervised cloud solutions to Canadian MSPs. Boasting a network of over 800 partners-resellers country-wide and tens of thousands of daily backups, our organization is among the top service providers of secured cloud backup and AV solutions as well as Microsoft cloud services in Canada. IT Cloud Solutions also stands at the forefront of the IT scene in terms of infrastructure and security. With ITCloud.ca, MSPs across Canada can combine Business Continuity and Productivity in one single place!
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