May 26, 2026
ITCloud neon logo and Copilot in Dynamics 365 Business Central

A New Way to Simplify Everyday Work

In a context where small and medium-sized businesses are expected to do more with fewer resources, Microsoft integrates generative AI directly into its ERP with Copilot in Dynamics 365 Business Central. Powered by next-generation AI, Copilot helps users automate repetitive tasks, access information more quickly, and focus on higher‑value activities.
 Copilot thus becomes a true everyday assistant, supporting teams directly within their existing business processes.

Quickly Access Information Using Natural Language

Find, Understand, and Act Faster

Copilot in Business Central enables users to ask questions in natural language to quickly get answers, locate records, or better understand business data. There is no longer a need to navigate complex menus—information becomes more accessible and intuitive, making adoption easier, especially for new users.

This conversational approach also helps reduce training time and improves day‑to‑day operational efficiency.

Boost Creativity with Content Generation

Create Marketing Descriptions in Seconds

Copilot helps marketing and product teams overcome writer’s block by automatically generating product descriptions. Using attributes already available in Business Central—such as color or material—Copilot produces content tailored to the desired tone, format, and length.

Once refined, the text can be easily published to e‑commerce platforms like Shopify, helping accelerate product time to market.

Simplify Sales Order Creation

Less Manual Entry, More Efficiency

Creating and updating customer orders can be time‑consuming. Copilot simplifies this process by allowing users to describe the required products or services, paste information from an email, or base a new order on a previous one. Copilot then automatically suggests relevant line items from the product catalog, reducing errors and data entry time.

Integrated AI to Focus on What Matters Most

By embedding Copilot directly into Dynamics 365 Business Central, Microsoft enables organizations to reclaim time for strategic tasks. Automation, creativity, and simplified access to information come together to help teams work smarter and sustainably improve productivity.

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