Dynamics 365 Business Central
Cloud-based ERP solution that enables small- and medium-sized businesses to manage finances, projects, operations, sales, services, and supply chains.
Dynamics 365 Sales
Provides a 360-degree view, helps optimize team performance and accelerate sales performance through contextual analysis, information accessibility and task automation.
Dynamics 365 Customer Service
Allows you to personalize and harmonize customer service across preferred customer channels, valuing each exchange for a unique experience. Gives work teams powerful, integrated productivity tools.
Dynamics 365 Field Service
Facilitates service calls for an exceptional customer experience by sending the right resource to the right place at the right time, and ensures quick and easy follow-ups.
Dynamics 365 Human Resources
Helps streamline compliance, compensation, benefits, etc. Also helps employees obtain relevant HR information through self-service tools.
Dynamics 365 Finance
Includes budgeting, project management, finance and accounting for large international companies.
Dynamics 365 Supply Chain Management
Includes engineering, manufacturing, warehousing and distribution.
Dynamics 365 Commerce
Digital commerce application that brings together back office, in-store, call center and digital experiences for omnichannel sales.
Dynamics 365 Project Service Automation
Ideal for any organization providing professional services with fixed-price or time-and-material projects (e.g. engineering, consulting services). Provides resource planning, time entry and expense submissions.
Dynamics 365 Marketing
Strengthen your marketing efforts by creating support campaigns, calculating prospect scores and providing information on the next steps to acquire and retain customers.
Dynamics 365 Artificial Intelligence
Includes several artificial intelligence add-ons for CRM applications:
- Dynamics 365 Sales Insights
- Dynamics 365 Customer Insights
- Dynamics 365 Customer Service Insights
Dynamics 365 Mixed Reality
Includes four different offers for business needs:
- Dynamics 365 Remote Assist : for remote collaboration
- Dynamics 365 Layout :to view and share floor plans via holograms or VR
- Dynamics 365 Guides : to improve training and performance
- Dynamics 365 Product Visualize : to enable sales reps to show products in a customer's own environment
Dynamics 365 Customer Data Platform
Includes Customer Insights, Customer Voice and Product Insights.