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You want to be part of a dynamic team, offering an active working environment that enhances your potential.
Full time / day
High School Diploma (general)
Secondary School Vocational Diploma
Attestation of college studies
Any other training would be an asset
Our company is constantly evolving and is expanding its team in order to meet the needs arising from its widened service/product offer and the rapid growth of its client base. Join a unique, modern company featuring a stimulating work environment in the exciting world of cloud services. We are looking for someone to fill the position of Support Centre Agent.
Evolving in a non-selling environment under the supervision of the Technical Support Lead, the Support Centre Agent will have the following responsibilities:
The employee will undergo paid training.
High level of IT proficiency and knowledge of the following systems: Office, Windows or Mac (asset)
Ability to create a bond of trust with clients over the phone.
Prior experience in customer service would be an asset.
Microsoft 365 Modern Workplace Specialist
ITCloud.ca is expanding its team in order to respond to the expansion of its offer of Microsoft cloud solutions as well as the relentless growth of its network of partners and their customers. Join a unique and modern company with a dynamic atmosphere evolving in the exciting world of cloud services.
You will work with partners and others at ITCloud.ca, as well as use our core tools, to extend your reach and the reach of your team, focusing on satisfying important partners/customer needs. You will be a vital connection and orchestration point for a variety of technical resources, by:
Job type: Full time, Permanent